Overview
The Certificate in Crisis Communication develops the capabilities needed to prepare for, respond to and recover from organisational crises. Participants learn crisis frameworks, media handling, stakeholder communication and reputation recovery strategies.
Who Should Attend
PR professionals, corporate affairs managers, spokespeople and communication leaders.
Modules
- Crisis communication frameworks
- Crisis response planning
- Media handling in crises
- Stakeholder communication
- Reputation recovery
- Crisis simulation exercises
Career Outcomes
- Crisis Communication Lead
- Corporate Affairs Manager
- PR Consultant
- Spokesperson
Admission Requirements
- Application form
- Professional interest in crisis communication
Frequently Asked Questions
Is this course practical?
Yes, participants engage in crisis simulation exercises and real-world case studies.
What is the delivery format?
Flexible online and blended delivery, with practical simulation sessions.
Do I receive a certificate?
Yes, participants receive a professional certificate upon successful completion.